Legal

Privacy Policy

How ONENOOK INDIA collects, uses and protects your personal information.

Last Updated: June 2024

Introduction

ONENOOK INDIA ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, submit an enquiry, or purchase our products. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

This policy applies to information collected through our website onenookindia.com, our contact and enquiry forms, and any related communications.

Information We Collect

We may collect the following types of personal information:

We do not collect payment card details directly. Any payment processing is handled by authorised third-party payment gateways that maintain their own privacy and security standards.

How We Use Your Information

We use the information we collect for the following purposes:

Communication Consent

By submitting an enquiry or contact form on our website, you provide consent for ONENOOK INDIA to contact you via the phone number, email or WhatsApp number you have provided, in connection with your enquiry.

You may opt out of promotional communications at any time by contacting us at info@onenookindia.com. Opting out of promotional messages does not affect transactional communications related to your purchase or service.

Sharing of Information

We do not sell, trade or rent your personal information to third parties. We may share your information in the following limited circumstances:

All third parties who receive your data are required to handle it in accordance with applicable data protection standards.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. Our website uses HTTPS encryption for secure data transmission.

However, no method of transmission over the internet or electronic storage is 100% secure. While we take commercially reasonable steps to protect your data, we cannot guarantee absolute security.

Third-Party Payment Gateway

We use authorised third-party payment gateways for processing online transactions. When you make a payment, you will be redirected to a secure payment page operated by the payment gateway provider. We do not store, process or have access to your credit card, debit card or UPI credentials.

Please refer to the payment gateway provider's privacy policy for details on how they handle your payment information.

Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic and understand user behaviour. Cookies are small data files stored on your device.

We may also use basic web analytics tools (such as Google Analytics) to understand how visitors interact with our website. These tools may collect information about your device, browser, and pages visited in an anonymised or aggregated form.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to us, please contact us immediately and we will take steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact us: