Last Updated: June 2024
Acceptance of Terms
By accessing or using the ONENOOK INDIA website (onenookindia.com), submitting an enquiry, placing an order or purchasing any of our products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please discontinue use of our website and services.
These terms apply to all visitors, customers and users of the website. ONENOOK INDIA reserves the right to update or modify these terms at any time. Continued use of the website after changes constitutes acceptance of the revised terms.
Products and Information
ONENOOK INDIA offers electric scooters in multiple models and variants with Lead and Lithium battery options. Please note the following:
- Product images displayed on this website are for representation purposes only. Actual product colours and features may vary slightly depending on the variant or batch.
- Technical specifications including range, charging time and warranty are indicative and may vary based on riding conditions, load, terrain, battery variant and usage patterns.
- Range figures stated (e.g., 60–200 km) represent estimated ranges under standard conditions. Actual range may differ based on individual riding style and external conditions.
- ONENOOK INDIA reserves the right to modify product specifications, pricing, colours and features without prior notice.
- All product information on the website is subject to change. We recommend contacting us to confirm current specifications before placing an order.
Pricing
- All prices are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- Prices are subject to change without prior notice. The price applicable at the time of confirmed booking will be honoured.
- Delivery charges, registration fees and any other applicable charges will be communicated separately at the time of booking.
- Promotional pricing or offers are time-limited and subject to the specific terms of each promotion.
Orders and Purchases
- Submitting an enquiry or filling the contact form does not constitute a confirmed order.
- An order is confirmed only upon receipt of the booking amount or full payment and a written confirmation from ONENOOK INDIA.
- ONENOOK INDIA reserves the right to accept or decline any order at its discretion.
- Customers are responsible for providing accurate information including delivery address, contact details and model preferences at the time of order.
- Any errors in information provided by the customer that result in delivery issues or incorrect orders are the customer's responsibility.
Warranty
Warranty terms depend on the battery type selected:
- Lead Battery: 1 Year warranty from the date of purchase.
- Lithium Battery: 2 to 3 Years warranty from the date of purchase.
Warranty coverage is limited to manufacturing defects and does not include damage from misuse, accidents, water, unauthorised modifications or normal wear and tear. Please refer to our Warranty Policy for complete details.
Website Use
- You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
- You must not attempt to gain unauthorised access to any part of the website or its systems.
- All content on this website including text, images, logos and designs is the intellectual property of ONENOOK INDIA and may not be reproduced without written permission.
- ONENOOK INDIA makes no warranty that the website will be uninterrupted, error-free or free from viruses or other harmful components.
User Enquiry Conditions
- By submitting an enquiry, you consent to being contacted by ONENOOK INDIA via phone, email or WhatsApp regarding your query.
- You confirm that the information provided is accurate and that you are authorised to purchase on behalf of the person or entity named in the enquiry.
- ONENOOK INDIA will handle your enquiry data in accordance with our Privacy Policy.
Limitation of Liability
To the maximum extent permitted by applicable law, ONENOOK INDIA shall not be liable for:
- Any indirect, incidental or consequential loss arising from the use of our products or website
- Loss of data, revenue or profits resulting from use or inability to use our website
- Damage or injury arising from misuse of the vehicle or failure to follow operating instructions
- Third-party actions including those of logistics partners, payment gateways or service providers
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of India. Customers agree to submit to the jurisdiction of the courts in the city where ONENOOK INDIA is registered for all legal proceedings.
Contact Us
For questions regarding these Terms and Conditions, please contact: